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Frequently Asked Questions About Hospice

What is hospice?
When should a decision about entering hospice care be made and who should make it?
What if our physician doesn't know about hospice?
Who can refer a patient to hospice?
What does the hospice admission process involve?
Can a hospice patient who shows signs of recovery be returned to regular treatment?
Are there special equipment or changes needed in my home before hospice care begins?
How many family members/friends does it take to care for a patient at home?
Must someone be with the patient at all times?
How difficult is caring for a dying loved one at home?
Is caring for the patient at home the only place hospice care can be delivered?
How does hospice manage pain?
Will medications prevent the patient from being able to talk or remain alert?
What is hospice's success rate in battling pain?
Does hospice do anything to make death come sooner?
Is hospice affiliated with any religious organization?
Is hospice covered by insurance?
Are there any additional out of pocket expenses for Medicare eligible patients?
What if the patient has no insurance?
Does hospice provide any help to the family after the patient dies?
Suggestions for conversation with your doctor.
Guidelines for selecting a hospice.


        

What is hospice?
Hospice is a concept of care which provides for the medical, emotional, psychological and spiritual needs of persons facing incurable, life-limiting (usually six months or less) illness. The goal of hospice is to maximize the quality of life through relief of pain and other distressing symptoms enabling persons to live life fully.

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When should a decision about entering hospice care be made and who should make it?
During any stage of a life limiting illness it is appropriate to discuss all care options with your doctor. By law, care and treatment decisions belong to the patient. Many patients enroll in hospice when aggressive treatment of incurable disease is no longer desired or helpful. As a rule, the earlier the admission to hospice the more effectively hospice's full range of services can be experienced enabling patients to live with dignity and quality in the manner they choose.

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What if our physician doesn't know about hospice?
Your physician may be aware of hospice but desires further information which can be provided by Community Hospice & Palliative Care, 1-734-522-4244; the Academy of Hospice Physicians; the American Medical Association; the National Hospice Help line, 1-800-658-8898, or the National Hospice web site at www.nhpco.org.

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Who can refer a patient to hospice?
Anyone can make a referral to hospice. Your local hospice can assist you with determining whether the patient is appropriate for hospice care and answer any questions you may have. The National Hospice Help Line, 1-800-658-8898, will also provide answers or assist in locating a hospice near you.

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What does the hospice admission process involve?
Hospice will contact the physician to ensure hospice care is appropriate for the patient. At the time of enrollment the patient and caregiver will be fully informed about hospice care and asked to sign consent and insurance forms.

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Can a hospice patient who shows signs of recovery be returned to regular treatment?
Certainly. If the patient's condition improves, the illness goes into remission or new curative options become available, patients can be discharged from hospice. Should a patient later need to return to hospice care, Medicare and most insurances will cover re-enrollment.

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Are there special equipment or changes needed in my home before hospice care begins?
Not necessarily. Because hospice affirms the patient/caregiver right to choice, the hospice nurse will assess your needs and make recommendations for safe and convenient care. The nurse will arrange for delivery of supplies and equipment that the patient and caregiver determine will be helpful.

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How many family members/friends does it take to care for a patient at home?
There is no set number. On admission to hospice, the hospice team will develop an individualized plan of care that will address the amount of caregiving needed. As the illness progresses and care needs change, the team will provide ongoing education and care support. Home health aides are available to offer personal care providing relief for caregivers. Trained hospice volunteers can also provide intermittent respite care, run errands, and perform many other services. Hospice nurses are available 24 hours a day to answer questions, provide reassurance and visit if needed. Hospices with inpatient units can provide periodic overnight respite stays of up to five days.

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Must someone be with the patient at all times?
This may not be required during the early weeks of care. However, one of the most common fears of patients is the fear of dying alone. Hospice generally recommends someone be with the patient continuously as the illness progresses.

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How difficult is caring for a dying loved one at home?
The level of difficulty varies with the experience and concerns of each caregiver. Because hospice treats the patient AND caregiver as the unit of care, the hospice team of doctors, nurses, social workers, and clergy provides counseling, education and support to the caregiver.

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Is caring for the patient at home the only place hospice care can be delivered?
No. Although most patients receive hospice care in their own home, some patients reside in nursing homes, adult foster care homes or hospice centers. Hospice care is provided wherever the patient resides.

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How does hospice manage pain?
Hospice doctors and nurses are trained in the latest techniques for all types of pain management. Emotional and spiritual pain are just as real and are also addressed.

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Will medications prevent the patient from being able to talk or remain alert?
Usually not. The goal of hospice is to enable the patient to be pain free and alert.

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What is hospice's success rate in battling pain?
Very high. Hospice specializes in pain management and has developed successful combinations of medications, counseling and therapies to address the unique pain of each patient.

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Does hospice do anything to make death come sooner?
Hospice neither hastens nor prolongs death. Hospice is palliative (comfort) care which provides relief of pain and physical and emotional discomfort. Hospice affirms life and regards dying as a normal process.

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Is hospice affiliated with any religious organization?
Hospice is not an offshoot of any religion. Some churches and religions have started hospice care programs but provide care without requiring patients to adhere to any particular belief or religion. Hospice does offer clergy and spiritual support to those who desire it, however.

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Is hospice covered by insurance?
Medicare and CHAMPUS provide hospice coverage nationwide while Medicaid coverage is available in most states. Most private health insurance provides hospice care. Check with your employer or insurance provider for the terms of coverage.

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Are there any additional out of pocket expenses for Medicare eligible patients?
Medicare covers all services and supplies for the hospice patient. Some hospices require a 5% or $5 co-payment on medication and respite care.

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What if the patient has no insurance?
Hospice will assist the patient/family in finding out whether the patient is eligible for coverage they may not be aware of. Many hospices utilize a sliding fee scale or care for patients without reimbursement using funds received from donations, memorials or foundation gifts.

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Does hospice provide any help to the family after the patient dies?
Hospice maintains continuing contact and support for family and friends for at least a year following the death of their loved one. Many hospices sponsor bereavement groups that are also open to the community.

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SUGGESTIONS FOR CONVERSATION WITH YOUR DOCTOR

All patients have a right to make informed decisions concerning their health care and treatment options. The following questions are provided by Community Hospice & Palliative Care to assist you in gaining information about your care and treatment prior to choosing hospice.

What is the chance my disease/condition will get better?

What treatment is available to me for my disease/condition?

What will the side effects of the treatment be?

What is the chance of success from the treatment?

What is the chance of the treatment not working? Could the treatment hasten my death?

Will my life be lengthened as a result of treatment?

What impact will treatment have on my quality of life?

What can I expect if I do nothing?

What symptoms will I experience and what will be my life expectancy?

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GUIDELINES FOR SELECTING A HOSPICE

While all Medicare certified hospices provide core services as required by federal guidelines, hospices have flexibility in the implementation of their services. To ensure that the hospice you select will be able to meet your needs, the following is a suggested list of questions to ask when comparing hospice programs:

1. Is your program Medicare certified and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredited?

2. Do your nurses have the Certified Hospice Palliative Nurse (CHPN) certification?

3. How many of your staff have degrees or credentialing in hospice care?

4. What is the ratio of nurses to patients? Home Health Aides to patients?

5. What is the role of the nurse?

6. What are the maximum numbers of hours per week of Home Health Aide assistance you provide?

7. How many hours per week is volunteer assistance available in my area? What services do volunteers provide?

8. Must I have a family or friend caregiver to enroll in your program?

9. What hospitals and nursing homes do you contract with for inpatient and respite care?

10. Do you charge co-pays for drugs, biologicals, ambulance transport and respite care?

11. Do you provide care if I run out of insurance, have no insurance or cannot pay for care?

12. Do you provide antibiotics, pain control pumps, IV's, and tube feedings?

13. What medications will I be able to continue if I enroll in your program? (Some hospice programs consider certain medications to be life prolonging).

14. If I desire resuscitation may I enroll in your program or must I agree to a Do Not Resuscitate status?

15. After office business hours are nurses available for home visits for emergencies and other problems or do they provide telephone assistance only?

16. At the time of death what support does your hospice provide?

17. What types of bereavement support do you provide?

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For further information call 734-522-4244.


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